Edition 01 — The Brand Boardroom
New Balance

The Dad Shoe Doctrine

What New Balance's $7.8 billion comeback teaches us about the power of not trying.

Here's something that shouldn't be possible. A brand that was the butt of every sneaker joke, the shoe your dad wore to the farmers market, the default footwear of suburban orthodontists, just grew its revenue by 136% in four years. It now sits alongside Nike and Adidas as one of the most culturally relevant shoe companies on the planet. And here's the part that should really make you put down your coffee: it did almost none of the things the marketing playbook says you should do.

No rebrand. No celebrity-fronted Super Bowl ad. No chasing the algorithm. No desperate pivot to Gen Z.

New Balance didn't become cool by trying to be cool. It became cool by being exactly what it always was — until the world finally caught up.

$3.3B → $7.8B

Revenue growth from 2020 to 2024. A 136% increase in four years.

4 consecutive years

Of over 20% annual growth in an industry where 5–8% is considered healthy.

+30%

Average selling price increase over five years, without heavy discounting.

S10B

Projected revenue by 2026 — which would make NB the third-largest sportswear brand globally.

To put this into context: New Balance generated the fastest growth in the category on roughly 2.5% of its biggest competitor's marketing spend. Nike's marketing spend in 2024 was estimated at over $4 billion. New Balance's was under $100 million. That's not luck. This is highly strategic, and hiding in plain sight.

Move 01

They stopped distributing everywhere. On purpose.

In the early 2010s, New Balance was everywhere. Discount shelves. Sports chains. Clearance bins. The brand was accessible — which sounds positive — but accessibility without positioning is just commoditisation. When a product is always on sale and available on every corner, the consumer's brain quietly files it under 'unremarkable'.

New Balance reversed this. Selectively and deliberately. The brand pulled back from mass distribution channels and became more intentional about where its product appeared. It invested in owned retail, boutique wholesale partnerships, and direct-to-consumer channels. It wanted to control not just what people bought, but the context in which they discovered it.

CEO Joe Preston put it plainly: "The way we try to manage the marketplace is making sure we show up how we want to show up. If we are stuck in the corner, then the customer is not going to be able to experience our brand."

Think of it like a restaurant analogy. A meal at a Michelin-starred restaurant and the same dish from a service station are not the same experience — even if the recipe is identical. Where you show up shapes what people believe about you before they've even tried the product.

The result? An average selling price increase of 30% without the brand changing its core product significantly. The product didn't become more premium. The positioning did.

Distribution is brand strategy. Where you choose to be seen is just as important as what you choose to show.

Move 02

They chose the right collaborators, not the biggest ones.

Duo the owl existed before Zaria Parvez joined Duolingo in 2021. He was a logo, a brand asset, a little green bird that showed up on notifications. What Parvez did was turn him into a person. Not a polished brand persona with carefully approved talking points, but an actual character. Ongoing storylines, running jokes, relationships, enemies, obsessions and emotional range.

The Dua Lipa obsession started as a one-off joke and became a years-long narrative that the audience was genuinely invested in. When Dua Lipa eventually acknowledged Duo (and then mourned him when he died) it felt like a plot resolution. Because it was.

The Dead Duo campaign only worked because people genuinely cared about Duo. You can't manufacture that in two weeks. It took four years of consistent character development to create an audience so emotionally invested in a cartoon owl that they'd collectively complete 50 billion XP points across 15 countries to bring him back to life. That's not a marketing metric. That's a fan base.

Your most valuable collaborators are not necessarily the most famous. They're the ones whose recommendation carries genuine weight with the people you most want to reach.

Move 03

They bet on heritage at exactly the right moment.

While Nike and Adidas were chasing hype — hyper-limited drops, NFT integrations, and celebrity-fuelled noise — throughout the late 2010s, New Balance doubled down on what it had always been: a brand that valued craftsmanship, function and quiet authenticity.

It maintained its 'Made in US' and 'Made in UK' manufacturing lines — expensive decisions in an industry that had largely offshored production — and leaned into these as genuine differentiators rather than legacy costs. The 990, which debuted in 1982 at $100 (the first sneaker to cross that psychological price barrier), still retails above $200 today, many pairs still made domestically.

When post-pandemic consumer sentiment shifted — toward substance over spectacle, toward heritage over hype — New Balance was already there. It hadn't pivoted to meet the moment. It had just waited for the moment to catch up.

European sales grew by more than 35% in 2023 alone. North Asia, where New Balance had quietly invested in cultural relevance for years — signing Korean pop star IU as early as 2021 — became one of its fastest-growing markets globally. The brand had been planting seeds in markets that hadn't come online yet, and was now harvesting.

Authenticity isn't a campaign. It's a long position. Brands that stay true to what they genuinely are tend to win when the culture eventually agrees with them.

What this means for your brand

01

Audit where you're showing up — not just how often

Are you everywhere because it's strategic, or because you said yes to everything? There is enormous power in being selective. A brand that says no to certain clients, channels, or opportunities sends a signal about what it values — and that signal is often more powerful than any campaign.

02

Stop chasing the biggest audience and start finding the right one

Ten thousand deeply engaged followers in your exact niche will outperform a million passive ones almost every time. Before your next collaboration, ask: whose recommendations actually move this specific audience? That person may only have 12,000 followers. Work with them.

03

Your archive might be your best asset

New Balance's 550 had been sitting in a drawer for 30 years. What's in yours? Old frameworks you developed and never published. A brand voice you used in your early days that people remember fondly. Sometimes the best new thing is the right old thing.

04

Premium positioning is a decision, not a destination

New Balance didn't raise its prices because it launched a luxury product. Premium pricing is the output of premium positioning, not the input. The question isn't 'how do we justify this price?' It's 'how do we become the kind of brand people expect to pay for?'

05

Patience is a competitive advantage most brands aren't willing to take

New Balance spent years being quietly consistent while everyone around it was chasing new and shiny. The brands that will look like overnight successes in 2028 are the ones building quietly and consistently right now.

The question for your brand isn't 'how do we become the next New Balance?' It's 'what would we look like if we stopped trying to be something we're not — and built the best possible version of what we already are?' That's it. That's the whole strategy.

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